Z’s Paper Trails Policies

Shipping Policy:

Thank you for choosing ZsPaperTrails for your unique greeting cards and personalized gifts. Our commitment is to provide you with high-quality products and a seamless shopping experience. Before completing your order, please take a moment to review our shipping policy.

Free Untracked Shipping Option in Canada:

We are delighted to offer free untracked shipping within Canada, allowing us to keep costs low and pass the savings on to you. However, it's important to note that this shipping method does not include tracking information, and we are unable to verify the delivery status of your package.

Important Information:

Upgrade to Tracked Shipping: For added peace of mind and the ability to track your package in real-time, we strongly recommend upgrading to our tracked shipping option at an additional cost.

No Liability for Untracked Shipping: Choosing our free untracked shipping option means we are not liable for replacing missing packages unless returned to us by the postal company.

Lost or Stolen Packages: If you opt for free untracked shipping and your package is lost or stolen during transit, we regret that we cannot provide replacements or refunds. Please consider the associated risks.

Returned Packages: In the rare event of a package sent via free untracked shipping being returned, we will contact you to arrange reshipment. Please ensure your shipping address is accurate.

By selecting the free untracked shipping option, you acknowledge and accept these terms and conditions. For more detailed information, refer to our shop announcements. If you have any questions or concerns, our customer support team at support@zspapertrails.com is ready to assist you.

Thank you for your understanding and for supporting ZsPaperTrails. Your satisfaction is our priority, and we appreciate your business!